Guomai About
Guomai (formerly Shanghai Guomai) Communications Co., Ltd. was established in 1992 November 24, China's postal system is the first listed company. April 7, 1993, the Shanghai Stock Exchange. 2004 changed its name to Guomai Communications Co., Ltd. (Stock code: Guomai, stock code: 600640), China Satellite Communications Corporation is a subsidiary.
Present, the digital trunking communication Guomai, business call centers, mobile value-added services, telecom services agency, network engineering and other business areas of active exploration, and gradually from Shanghai to the local paging operators and digital trunking operator nationwide integrated telecommunications service providers transition. Guomai will maintain and continue to create value for customers and innovative business ideas, to better serve the community.
Guomai Business Profile
(a) digital trunked radio communications system business
mobile communication system as one of its biggest feature is the system channel can be shared for all users, with automatic channel selection function is to share resources and share costs, share channel multi-purpose equipment and services, high-performance wireless dispatch communication system.
Guomai the first in Shanghai in 2002, built China's first iDEN (Integrated Digital Enhanced Networks) total commercial network, the system has two-way intercom, telephone, SMS, data transmission, GPS positioning five functions, fully coordination and scheduling to meet customer needs. The current network covers the entire coverage area of Shanghai, suburban towns and residential areas, industrial areas and densely populated region and all of port and other transport links and major high-speed roads, and in 2005 extended to Chongming, Kunshan, Suzhou, Shanghai and other surrounding areas.
(b) the business call center call center business
Division Guomai is the use of CTI and intelligent multi-media interactive technology of large-scale call center. With special service, the network platform, service delivery, operations management and other resources and advantages for enterprises and institutions to provide a full range of call center services, efforts to "win customers for our customers." Our strategic objectives are: Based in Shanghai, serving the whole country into the forefront of domestic and international call center package.
Guomai call center division of the main business: call center outsourcing business; enterprise messaging; SMS value-added service (SP); enterprise IVR; training. Currently, the call center division of the customers are: government agencies, telecommunications, manufacturing industry, automotive industry, dozens of e-commerce enterprises, providing services for contracting, leasing agent, call forwarding, telemarketing, personnel training, technical support, systems integration and other services, praised by users.
(c) the data/value-added services
Guomai committed to provide customers with more comprehensive and convenient types of data/value-added services such as value-added services in fixed VOIP, broadband lines through e business, Web Call service, Web 800 services, Web Meeting service, and value-added services on the Internet, the companies have carried out Guomai mail services, network monitoring system services and Q Town (Q-CITY) business, in addition, also undertake dedicated Internet business, agency Unicom CDMA1X card business.
(IV) network optimization services
Founded in 2002, network optimization Guomai Division is one of the seven core business units, relying on China Satcom strong technical strength and market background, is the first company to carry out CDMA/GSM wireless network technology services to professional institutions. We have a strong human resources, quality control standard, with many partner resources, including SKT, MOTOROLA, WFI and many well-known optimization company, familiar with the equipment manufacturer, with advanced tools and a rich network equipment excellent experience. With switching network, wireless network, transmission network is optimized to achieve the "three high and one low," the goal to improve network quality, improve resource utilization, improve network performance, reduce the rate of customer complaints.
(e) the mobile terminal business
mobile devices division to Chinese mobile communications industry as the basis, give full play to the existing traditional business resources strengths complement each other, to provide customers with communications terminal and other businesses. Currently, we are Motorola national level agents, working on the establishment of the Eastern-centric, mobile terminals nationwide marketing network and after-sales service network, and gradually form an effective marketing system and customer service models. Our customers all over the country.
(F) paging services
recruiting Guomai universal paging business information, pass an unlimited information. A new generation of paging information technology for enterprises and individuals tailored full range of professional information, more quickly, more accurately, more intelligent.
(g) local telecommunications services sales agents
Guomai sales agency business is mainly relying on the company's stores in the Shanghai area and channels around the Shanghai's various telecom operators including China Telecom, Unicom, move to carry out agency business, business scope, including handset sales, card sales agents, service charge collection and terminal maintenance.
