a quality policy: people-oriented, quality, strict management and sincere service.
two quality goals:
1 product acceptance rate of 98%once, and strive to increase 0.5 percent annually, closer to 100%.
2 customer returns or complaints rate ≤ 1%
three quality commitment:
1. assume responsibility for product quality
Our products are in strict accordance with all corporate standards, if the business because our products are beyond the standard loss to the customer will be liable for all of our losses or negotiated deal.
If the customer requests for products for indicators of adjustment, and both sides agreed indicators in the product range, if there is loss, I will not be liable, but the two sides should work closely together, minimize losses and further appropriate adjustments.
Special Note:
1) the quality of our products is a reference to domestic and foreign similar products target manufacturers of enterprise standards and integrated PVC Processing Business use of the product requirements and developed the actual results, only the quality indicators and the use of our products manufacturers responsible.
2) company of the quality indicators according to the manufacturer's recommendations for the use of indicators appropriate adjustments.
2. After-sales service commitment
1) conscientiously perform every sales contract, in strict accordance with " Economic Contract Law "to protect the interests of customers.
2) respect for each client's needs, according to the different characteristics of service activities.
3) from the overall point of view, respect for different cultures.
4) actively improving their basic quality, stable quality of products.
5) update the concept of maintaining constant innovation.
6) product of "three guarantees" delivery, so that "timely delivery, quality and quantity" because the products in transit loss and damage caused by my company.
7) the implementation of product-tracking services, the use of feedback information to adjust product quality indicators, to meet with business requirements.